207-236-7905 | 855-706-7905

Policies

Policies | Terms 

Arival/Departure:

  • Our normal arrival time is 3pm and our departure time is 11am. Front Desk is open from 7am until 9pm. Should you arrive after front desk is closed, we will make special arrangements for your arrival.

Cancellation Policy:

  • We have a 7 day in advance cancellation policy. You may cancel your reservation with no charge anytime prior to the 7 day arrival window. Please note that we will asses a fee of one night if you must ccancel after this deadline.

Early Arrival/Late Departure:

  • We will do our best to accomodate any early arrivals or late departures, based on availability.  Please contact front desk for further information.

Early Departure:

  • Early departures will result in a hotel gift certificate issued for the unused portion based on guest's scheduled departure date and actual amount paid to hotel for said night(s). Hotel gift certificate may be used towards hotel cottage rentals or hotel merchandise.  They have no cash value. Please contact the hotel for further information.
Deposits:
  • One night room and tax deposit is required for all reservations at time of booking.

Fitness Room:

  • The fitness center is free to all hotel guests. Guests must be 18 years or older to use the fitness equipment.

Gift Certificates: 

  • Hotel gift certificate may be used towards hotel cottage rentals or hotel merchandise. They have no cash value.  They can be issued in any dollar amount.

Parking:

  • Guests are provided with free parking next to their rooms/cottages on cemented/rock areas. Parking on grass is not allowed.  

Pets:

  • We are a dog friendly property and have a few designated rooms for guests traveling with dogs. Guests must sign a waiver upon check-in and will be charged 20 USD per pet per day. Dogs must be on a leash at all times and should not be left unattended in the room. Guests are responsible for any additional charges related to cleaning or disturbances and noise.

Pool:

  • It is important to note there is no life guard on duty. Children under 16 must be accompanied by an adult. 

Property Damage:

  • Replacement cost will be charged for any damage to Glenmoor by the Sea property.

Smoking:

  • We are committed to providing our guests and employees with a smoke-free environment, inside the buildings, on the decks and lawn. Violoations to this policy will result in a 250USD charge.


*Make your reservations in confidence! In the event of a Force Majeure that prevents you from enjoying your stay at Glenmoor, resulting in the forfeiture of the deposit, you may apply your deposit to a future stay at our property; Glenmoor’s Reservation Guarantee.

“Our team is committed to the idea of warm hospitality and an uncompromising level of service throughout your stay at Glenmoor by the Sea”

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